Requests you can make
- Access the personal and project information associated with your account.
- Correct inaccurate contact or account information.
- Request a portable copy of information you supplied.
- Request deletion of eligible information and closure of your client account.
- Ask a question about retention, sharing, or the handling of an uploaded file.
How to submit a request
Email josephnwachukwu@icloud.com from the address associated with your account. Use “Privacy and account request” as the subject and describe the action you want us to take. Do not include your password or send sensitive documents by email.
We may need to verify your identity before fulfilling a request. We will acknowledge the request and respond within the period required by applicable law. Certain records may be retained where necessary for security, fraud prevention, legal compliance, dispute resolution, or legitimate business records.
Authorized requests
If you submit a request for another person, we may ask for proof that you are authorized to act for them and may also verify the identity of the account holder.