Information we collect
- Contact and account information, including your name, email address, telephone number, company, and authentication account identifier.
- Project information you provide through an assessment, message, or other inquiry.
- Files you choose to upload, including brand materials, requirements, documents, images, and related file metadata.
- Technical and security information needed to operate, protect, and troubleshoot the website and client portal.
How we use information
- Review and respond to project inquiries and assess whether Genisystems is a suitable delivery partner.
- Create and operate your client account, project dashboard, uploads, and project communications.
- Protect the service, investigate errors or abuse, and meet legal and contractual obligations.
- Improve our services using aggregated or de-identified observations where practical.
Service providers and disclosure
We may use infrastructure, authentication, file storage, hosting, and transactional-email providers to operate the service. They receive information only as needed to perform those functions for Genisystems.
We do not sell personal information. We may disclose information when required by law, to protect rights or safety, or as part of a business transaction subject to appropriate safeguards.
Retention and security
We retain information for as long as reasonably necessary to evaluate an inquiry, deliver or support a project, maintain business records, resolve disputes, and satisfy legal obligations. Retention may vary by record type and relationship status.
We use administrative and technical safeguards designed for the nature of the information involved. No internet service can guarantee absolute security, so please do not upload passwords, payment-card data, government identifiers, regulated health records, or other information we have not requested.
Your choices
You may ask to access, correct, export, or delete information associated with your account, or request account closure. Some information may be retained where required for security, legal, or legitimate business-record purposes.
Cookies and similar technologies
Necessary storage supports security, authentication, forms, the client portal, your cookie choices, and core site operation. These functions remain active because the site cannot operate reliably without them.
Optional preference, analytics, and marketing technologies are used only after you grant the corresponding permission. You can accept, reject, or change optional categories at any time using Cookie settings in the website footer. Withdrawing permission does not affect processing that occurred before the change.
Contact and updates
Send privacy questions or requests to josephnwachukwu@icloud.com. We may update this notice as our services and legal obligations evolve; material updates will be identified by a revised effective date.